COE Complaint Process

Council on Occupational Education (COE)
The Council on Occupational Education (COE) requires students to first exhaust an institution's internal grievance procedures before filing a formal complaint. If unresolved, students can file a certified complaint via the COE online form for issues concerning compliance, policies, or practices.

COE Complaint Process Steps
1. Complaint Procedures of the Commission
2. Submit a Certified Complaint: If the institution fails to resolve the issue, fill out the Certified Complaint Form and submit it to COE. 
    •Documentation: Complaints should be detailed, written, and accompanied by supporting evidence.
    •Non-Jurisdiction: COE generally does not handle disputes regarding grades, student conduct, or tuition refunds unless they are tied to a violation of the institution's accreditation standards.

COE Contact: 
Council on Occupational Education
7840 Roswell Road, Building 300, Suite 325
Atlanta, GA 30350
Phone: (770) 396-3898
Website: https://council.org